Refund & Return Policy

Thank you for shopping at [MEIQIN shop]. We want you to be completely satisfied with your purchase. If you are not entirely happy, we are here to help.

Returns

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-returnable Items

The following items are not eligible for return or refund due to hygiene, safety reasons, or custom nature:

Personalized or customized products (e.g., monogrammed bags or engraved accessories)
Intimate apparel and undergarments
Eyewear accessories such as contact lenses, prescription inserts, or cleaning kits (due to hygiene concerns)
Items damaged or altered after delivery
Gift cards and final sale items

How to Return

To initiate a return, please contact us at [www.meiqintrading.com] with your order number and reason for return.
Once your return is approved, we will provide you with a return shipping address and instructions.
You are responsible for paying for your own shipping costs for returning your item unless the return is due to our error or a defective product.

Refunds

After we receive your returned item, we will inspect it and notify you of the status of your refund within 7–10 business days.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Shipping costs are non-refundable unless the return is due to our error or defective product.

Exchanges

We do not offer direct exchanges. If you want a different item, please return the original item for a refund and place a new order.

Damaged or Defective Items

If you received a damaged or defective item, please contact us at [www.meiqintrading.com] within 7 days of receipt with photos and description of the issue.
We will arrange for a replacement or refund at no additional cost to you.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

Company address: 3802 211th ST,bayside,NY, 11361
Phone: (+1) 480 401 9035